Head office: 66 McChlery Avenue, Eastlea, Harare

Locating missing debtors efficiently

Reliable tracing solutions to help you reconnect.

A hand resting on banknotes on a desk

About our tracing services

Individuals and businesses may become difficult to contact after changing telephone numbers, addresses or other contact details. This can delay debt recovery and make it harder for organisations to resolve outstanding accounts.

At Wellcash Debt Collectors, we provide tracing services that help clients locate individuals and businesses using available data sources, appropriate search methods and information verification processes. Our services are designed to support more informed and efficient recovery efforts.

Our tracing services include

  • Direct database integration

    Where authorised and available, we use relevant databases and consumer or business information platforms to support tracing and verification.

  • Data-driven insights

    We assess available information and use appropriate analytical methods to identify useful leads relating to individuals and businesses.

  • Customised reports

    We provide tracing reports that may include verified contact details, address information and other relevant information available within the scope of the assignment and applicable law.

  • Fast turnaround

    We prioritise actionable leads and work efficiently to help reduce delays in the tracing process. Turnaround times depend on the information supplied and the complexity of each case.

Benefits of using our tracing services

  • Locate missing debtors

    Help find individuals or businesses that have relocated, changed contact details or become difficult to reach.

  • Support improved debt recovery

    Re-establish contact and create opportunities to address outstanding balances.

  • Obtain accurate, updated information

    Access verified contact and relevant location information to support collection efforts.

  • Reduce recovery costs

    Minimise time and resources spent on unsuccessful contact attempts.

  • Accelerate debt resolution

    Help collection teams reach the right people sooner and progress cases more efficiently.

Close-up of a US quarter and penny

Find your missing debtors with precision.

Contact us today to discuss your tracing requirements with the branch that serves your country.